Payroll is one of the vital features of QuickBooks. The automated version makes the user less relaxed and more focused on the business. As a result, users can achieve monotonous tasks with less hard work and great accuracy. Yet, some payroll errors leave the user needing clarification.
Today, in this blog, we will talk about one of the QuickBooks payroll errors called QuickBooks error ps038. We know you are tired of facing this error and want to get rid of it as fast as possible.
As you proceed with this blog, you will find the causes and possible solutions to this error.
What is QuickBooks Error PS038?
This error occurs when you attempt to send the paychecks via online platforms, and your paychecks are stuck. The error also takes place when you try to file your payroll forms and download tax tables from intuit servers. In the case of downloading tax tables, you need to make sure that you updated the software and have a backup of the company files.
Causes and Symptoms of QuickBooks Error PS038
Some significant reasons causing this error are:
- Your computer acquires a damaged company file of QuickBooks. Because of this, you can face QuickBooks error ps038 not only in the software but also in your system.
- You don’t own the updated version of QuickBooks.
- The paychecks are stuck when to you attempt to send them online.
- You may face this error when trying to recover your updated payroll and validate your payroll subscription.
The Signs Showing the Occurrence of This Error are:
- For example, when you update your payroll, the error that says your payroll update and subscription validation are retrieved and asks you to go online again.
- Your active windows will crash repeatedly.
- The task completion will be late because your system will run slowly.
Methods to Resolve QuickBooks Error PS038 are:
Method 1: Verify Whether any Paychecks are Stuck in QuickBooks.
- First, launch QuickBooks windows.
- Locate the tab Edit and click on Find. After that, click on the option called Advanced tab. Then, you will have to hit the Detail level, which you will find in the Choose filter category.
- Then click on the Summary only option.
- After that, you will need to select Choose filter again; in the filter list, you will find the Online status. Tap on Online status to send the payroll.
- Again go to Find and click on the option Utilities.
- In the sub-category, hit on Verify data to check if the stuck paychecks are still causing QuickBooks error ps038.
Method 2: Rebuild Data
- Go to the tab File in your QuickBooks software.
- Click on Utilities under the File option.
- Then, tap on the option Rebuild Data.
- Now, hit on Ok and create the backup.
- Lastly, click on Save and wait for the process to get over.
- After the rebuild is done, view the results.
Method 3: Backup the Company Files and Payroll Data
- To back up, launch QuickBooks.
- Then locate the tab File.
- Look for the Back-Up company option.
- Now, in the sub-category, select Create a local backup.
- A Create Back Up page will pop up.
- Then, opt for the option of Local backup.
- Click on Options.
- After that, a Backup Options page will pop up.
- Click on Browse and choose the location for backup.
- Remember, you must never select the first local drive for backup. Select any removable media.
- After selection, hit on Ok.
Method 4: Update the Software
- Go to the Help tab in your QuickBooks application.
- Then go to Update QuickBooks desktop.
- Hit on Update now and then click on Get updates. After completing the update, close the application and open it to check if the error is resolved.
Conclusion:
Hopefully, our blog is helpful to you in troubleshooting QuickBooks error ps038. We tried to help you with some possible methods to solve this error. If you still face such issues after applying the following steps. Then, feel free to contact with our QuickBooks error support team at +1-800-615-2347. Our trained and experienced technicians will help you fix these errors in no time.
