The Status Code 15101 describes that you have used the wrong type of Quickbooks Desktop to download payroll. Result, Error Code 15101 happens when your system doesn’t have a digital signature or issues with the certificate's validity. The QuickBooks Error Code 15101 can increase your system’s response time, and thus you should fix this. We’ll go through all the possible reasons, symptoms, and methods to resolve it.
Reasons Behind QuickBooks Error Code 15101
The following could be the reason behind the display of error code 15101:
- All QuickBooks services are not started on WindThe default fault browser is different from Internet Explorer.
- Windows Firewall is preventing QuickBooks from accessing the Internet.
- Any other third-party application is interrupting QuickBooks from connecting with the Internet.
Solutions To Fix QuickBooks Error Code 15101
Solution 1: Run the QuickBooks Reboot.bat file
- Exit from “QuickBooks Desktop” and then right-click on its icon present on the Desktop.
- Opt for “Properties” and choose “Open File Location.”
- Next, search for the “reboot.bat” file and open it in “Run As Administrator” mode.
- Your system will open a “Command Prompt” window scrolling all the QuickBooks files.
- Do not exit from “Command Prompt.”
- The “Command Prompt” will close automatically once the “Reboot.bat” file finishes repairing QuickBooks services.
Solution 2: Set Internet Explorer as your Default Internet Browser
- Go to “Internet Explorer” and click on the “Tools” or “Gear” icon from the top right corner of the window.
- Choose “Internet Options” and navigate to the “Programs” tab.
- Tap on the “Make Default” button.
- Before exiting, tap on the “OK” button to save all the changes.
Solution 3: Reinstall QuickBooks in Safe Mode
- Restart your system and repeatedly press the “F8” key on your keyboard.
- Windows will show various “Safe Boot” options.
- Select “Safe Mode” amongst all the Safe Boot options.
- After the Reboot, press the “Windows + R” key combination and CPLppwiz.CPL” in the “Open” tab.
- A list of all the installed programs will appear & double-click on the “QuickBooks Desktop” to remove it from the system altogether.
- Now, download the QuickBooks Desktop app from the official website.
- Install the QuickBooks Desktop in a safe mode.
Solution 4: Restart QBConnector.exe
- Press the “Ctrl + Alt + Delete” key combination and choose “Task Manager” out of all the other options.
- Switch to the “Processes” tab and search for the QBConnector.exe file.
- Right-click the “QBConner.exe” file and click on “End Process.”
- Open QuickBooks Desktop and ensure that you are not t facing the same issue.
Conclusion:
As we are moving towards the end of this blog, we believe that you are well acquainted with the error 15101 you face while accessing the “QuickBooks Desktop” app.
All these methods are reviewed and recommended by our team of experts, who have a great reservoir of knowledge about QuickBooks and the errors you all face while using it. For further assistance, you can contact us or directly connect with the QuickBooks support team on their customer care number or drop a mail.